Customer Service Representative - State Farm Agent Team Member
Full Time • Spanish Fort, AL
Responsive recruiter
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2014 and is a close-knit team of five focused on delivering strong results and supporting one another. Before becoming a State Farm agent, I worked in finance and sales, which helped build a strong foundation in both customer relationships and business growth.
For our team, we offer two weeks of PTO, a 401(k), health benefits, and reimbursement for licensing costs to support your professional growth.
Our office culture is focused on accountability, consistency, and results. We’re looking for someone who is reliable, self-motivated, and driven - someone who takes ownership of their work and is committed to growing and succeeding as part of a team.
ROLE DESCRIPTION:
Our agency opened in 2014 and is a close-knit team of five focused on delivering strong results and supporting one another. Before becoming a State Farm agent, I worked in finance and sales, which helped build a strong foundation in both customer relationships and business growth.
For our team, we offer two weeks of PTO, a 401(k), health benefits, and reimbursement for licensing costs to support your professional growth.
Our office culture is focused on accountability, consistency, and results. We’re looking for someone who is reliable, self-motivated, and driven - someone who takes ownership of their work and is committed to growing and succeeding as part of a team.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Reilly Chunn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $75,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- I am a second generation State Farm agent.
- I am a proud graduate of Auburn University & University of South Alabama.
- We currently have 3 team members at our agency.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Silver Scroll, and Bronze Tablet
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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